THEORIES AND PRACTICES OF SUPERVISION

HLAD/MGMT 3339

Lawrence M. Johnson, Ph.D.

Website: http://satx.wbu.edu/Lawrence.Johnson/hlad3339/

CATALOG DESCRIPTION - Theory and Practice of Supervision with emphasis on skills and techniques to facilitate maximum productivity in various kinds of organizations.

TEXT: Supervision, Concepts & Practice of Management, 8h Edition, Raymond L. Hilgert and Edwin C. Leonard, Jr. South-Western College Publishing, 2000.

COURSE OBJECTIVES. The basic objectives of this course are to provide the student with the framework of supervisory concepts, the role of supervisors in society and the work place, and the various factors that influence supervisors on a daily basis. It is expected that you will gain a solid understanding of the decisions facing the supervisor in areas such as business practices, morale behavior, motivation and the many roles expected of Him/Her. Within this framework, general learning objectives include: identifying the management functions, understanding the tools of decision making, develop an overview of the supervisor's role in the organization, and identify current problems, issues and trends faced by supervisors.

CLASS PARTICIPATION: Wayland University’s Attendance Policy: “Any student who misses 25 percent or more of the regularly scheduled class meetings will receive an F in the course. Students will be responsible for reading the assigned text material prior to each class. Class discussions will be related to the chapters and other materials assigned for each week.

GRADING: Three (3) exams will be given and consist of multiple choice, true/false, and short answer questions. Each exam will count 25% for a total of 75%. 2 article reviews (5%) for a total of 10%. Research paper- 10%. Class participation-attendance 5 %. = 100%

Makeup exams are the students' responsibility and should be completed within one week of the exam. A copy of the exam will be available at the Wayland Baptist University office and can be taken during normal business hours.

SCHEDULE OF ASSIGNMENTS

Week 1 Syllabus, Supervisory Challenges in 21^st Century

Week 2 Communication, Managerial Functions

Week 3 Motivation & Decision Making - Article Review 1 Due

THEORIES AND PRACTICES OF SUPERVISION

HLAD/MGMT 3339

Lawrence M. Johnson, Ph.D.

Week 4 Planning, Managing Time & Stress

Week 5 Concepts of Organizing, Supervisory Organization - Exam I (Chapters 1-7)

Week 6 Managing Meetings, Labor Unions

Week 7 Recruiting, Selecting, Trng, Orientation, Appraisals, Manage Results, Article Review 2 Due

Week 8 Supervisory Leadership and Change, Managing Workgroups - Exam II (Chapters 8-13)

Week 9 Diversity in the Workplace, Conflict Resolution

Week 10 Controlling, Positive Discipline / Research Papers Due

Week 11 Exam III (Chapters 14-19)

ACQUIRED STUDENT COMPETENCIES: We will direct special attention to discuss the management functions of recruiting, selecting, training, appraisals, counseling, leadership, and communication. We will also examine problem solving, dealing with conflict and change, unions, as well as other relevant topics.

BIBLIOGRAPHY: For a listing of available libraries contact the Wayland Baptist University office.

There are many articles available on the Internet, professional journals and magazines, and other textbooks on supervision.

OFFICE HOURS:

STUDENTS MAY CONTACT THE INSTRUCTOR during the day at 295-9528 or email Lawrence.Johnson@cen.amedd.army.mil In the evening, you may reach me at 828-7680.

PROVISIONS FOR HANDICAPPED STUDENTS: Provisions for handicapped students may be arranged by contacting the Wayland Baptist University, San Antonio office at 826-7595.